Privacy Policy – PauFlyt

Last Updated: January 2026

1. Introduction

This privacy policy ("Policy") describes how PauFlyt ApS ("Company", "we", "our", "us") as data controller collects, processes, and uses personal information about you in connection with:

- Requests for moving quotes via our website
- Delivery of moving services
- Use of our website

The Company respects your privacy and is committed to processing your personal information in accordance with the General Data Protection Regulation (GDPR) and the Danish Data Protection Act.

2. Data Controller

PauFlyt ApS is the data controller for the processing of your personal information.

Contact Information:
Name: PauFlyt ApS
CVR No.: 45644723
Address: Fussingsvej 45, 8700 Horsens, Denmark
Phone: +45 50 32 05 60
Email: pauflyt@gmail.com
Website: www.pauflyt.dk

If you have questions about how we process your personal information, please feel free to contact us using the information above.

3. What Personal Information Do We Collect?

3.1 Information from Moving Quote Requests (Contact Form)

When you request a moving quote via our website, we collect the following information:
- Name
- Email address
- Phone number (if provided)
- From address (the address you are moving from)
- To address (the address you are moving to)
- Other relevant information you choose to share in the form

Purpose: To contact you with a quote for your move and manage your requests.

Legal Basis: Article 6(1)(b) of the GDPR (necessary to perform the contract) and Article 6(1)(f) (our legitimate interest in responding to your inquiries).

3.2 Information During Moving Service Execution

When we perform a move for you, we may collect and process:
- All information mentioned above
- Payment information (invoice details, payment method)
- Delivery details (times, special instructions, contact person on site)

Purpose: To execute the move, communicate about schedules, and handle payment.
Legal Basis: Article 6(1)(b) of the GDPR (performance of the contract).

3.3 Technical Information from Our Website

When you visit our website (www.pauflyt.dk), we automatically collect technical information:

IP address
Browser type and device
Visited pages and click path
Time of visit
Geographic location (based on IP address)
Cookies and tracking data (see section 3.4 below)

Purpose: To optimize website functionality and ensure security.
Legal Basis for Necessary Cookies: Article 6(1)(f) of the GDPR (our legitimate interest in ensuring website security and basic functionality).
Legal Basis for Analytics and Marketing Cookies: Article 6(1)(a) of the GDPR (your explicit consent obtained via our cookie banner).

3.4 Cookies and Tracking Technologies

We use cookies and similar technologies on our website. For detailed information about the specific cookies we use, their providers, retention periods, and how to manage your preferences, please see our separate Cookie Policy (www.pauflyt.dk/cookie-policy).

In brief:
- Necessary Cookies: Essential for website functionality (Webflow, Cloudflare, Usercentrics).
- Analytics Cookies: Google Analytics & Google Tag Manager (only with consent).
- Marketing Cookies: Google Ads & Meta Pixel (only with consent).

You can manage all cookie preferences by clicking the cookie icon at the bottom of any page.

4. Data Retention Periods

We retain your personal information for as long as necessary for the purpose of processing:

- Contact form data (quote requests): 2 years after last contact (Administration and customer service)
- Moving data (after completed service): 5 years (Accounting and VAT law requirements)
- Payment data: 5 years (Danish Accounting Act § 6)
- Analytics data (if you consented): 26 months (Google Analytics standard retention period)
- Cookie consent records are retained in accordance with GDPR documentation requirements.

If you do not contact us for 2 years, we may delete your data except where legal requirements mandate longer retention (e.g., accounting records).

5. Who Do We Share Your Information With?

5.1 Data Processors (Third-Party Service Providers)

We use external companies (data processors) to help us operate our business. They may only process your data on our behalf and according to our instructions.

Current data processors:
- Webflow (website hosting)
- Usercentrics (cookie consent)
- Cloudflare (security)
- Google (Analytics, Ads - if consented)
- Meta (Facebook/Instagram - if consented)

We have entered into data processor agreements with all our vendors in accordance with Article 28 of the GDPR.

5.2 Disclosure to Authorities

We may be required to disclose your personal information to Danish or international authorities if required by law (e.g., tax authorities, police, regulatory bodies).

Legal Basis: Article 6(1)(c) of the GDPR (legal obligation).

5.3 International Data Transfers

Some of our data processors (Google, Meta, Webflow) may have servers located outside the EU/EEA, including in the United States.

We ensure appropriate safeguards for international transfers:
- EU-US Data Privacy Framework: Google and Meta are certified under this framework.
- Standard Contractual Clauses (SCCs): Where our processors transfer data outside the EU/EEA, such transfers are governed by the EU Commission’s Standard Contractual Clauses as part of the processors’ standard data processing terms.
- Encryption and security measures: Data transfers are protected using industry-standard encryption where applicable.

You have the right to obtain a copy of the safeguards we have in place. Contact us at pauflyt@gmail.com to request this information.

6. Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal information:

6.1 Right of Access (Article 15)

You have the right to obtain confirmation as to whether we are processing your personal data and, if so, to access that data.

6.2 Right to Rectification (Article 16)

If the information we have about you is incorrect, incomplete, or outdated, you have the right to have it corrected.

6.3 Right to Erasure / "Right to Be Forgotten" (Article 17)

In certain circumstances, you can request that we delete your personal information. We cannot delete data if we have a legal obligation to retain it (e.g., accounting records).

6.4 Right to Restriction of Processing (Article 18)

You can request that we limit how we use your data in certain situations.

6.5 Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

6.6 Right to Object (Article 21)

You can object to our processing of your personal data at any time if processing is based on legitimate interests or direct marketing.

6.7 Right to Withdraw Consent (Article 7(3))

If you have given consent for processing (e.g., for analytics), you can withdraw that consent at any time by clicking the cookie icon on our website.

7. Security Measures

We have implemented appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse. Our measures include encryption in transit, access controls, and periodic reviews of our security practices.

8. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects.

9. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy. The "Last Updated" date indicates the latest revision. Material changes will be notified via our website or email.

11. Your Right to Lodge a Complaint

If you are dissatisfied with how we process your personal information, you have the right to file a complaint with the Danish Data Protection Authority.

Danish Data Protection Authority (Datatilsynet)
Address: Borgergade 28, 5, 1300 Copenhagen K, Denmark
Email: dt@datatilsynet.dk
Website: www.datatilsynet.dk
Complaint Form: https://www.datatilsynet.dk/borger/klage

12. Contact Us

PauFlyt ApS
Email: pauflyt@gmail.com
Phone: +45 50 32 05 60
Address: Fussingsvej 45, 8700 Horsens, Denmark
Website: www.pauflyt.dk

We will respond to your request within one month of receipt as required by the GDPR.